Group photo of the Hudson Family Dental staff.

What to Expect on Your First Visit to Hudson Family Dental

Welcome to Hudson Family Dental: Your Partner in Dental Health

Whether your preschooler is coming to see us for their first cleaning or you’re an adult in search of a new dentist, the first dental visit is important. Many things happen at this visit to prepare you for your journey with us, from gathering your medical history and taking x-rays to learning about our dental services and completing the necessary forms.

While all those details are important, we want you to feel comfortable and confident when visiting our office. From the front office staff to the hygienists to the dentists, we are a compassionate bunch who value the patient experience and do all we can to make you feel at ease when you walk through our doors. 

We love to talk about what we do, so ask us for a tour so you can meet our team, check out our latest technology, and prepare for your first visit with Hudson Family Dental. In the meantime, here’s what you can expect.

1.    The importance of being prepared for your first dental visit

While all visits with us are important, the first is especially critical in establishing a dental care routine and relationship with our team. We want you to feel comfortable with all staff members, including dentists, hygienists, clinical staff, and receptionists. When you’re here, we want you to feel at home, so go ahead and make yourself feel comfortable in our welcoming facilities. We want you to keep coming back, so if there are any questions you want to ask, we are all ears. 

2.    What to expect at your first dental visit

From easy scheduling to completing paperwork, we make your first visit a breeze.

Scheduling made easy 

You can book your visit with us in several ways: by phone at (978) 562-2782, by filling out a request online, or by visiting our office in person at 414 Main St. in Hudson, MA. At this time, we do not offer online scheduling, but we plan to incorporate this feature into our website soon.

Once you have booked your appointment, we will send you confirmations and reminders about your upcoming appointments and information on office specials via phone, text and email. For the first visit, we suggest you arrive 15 minutes before your scheduled visit to give yourself time to fill out the necessary paperwork. This will make check-in quicker and prevent delays in care.

Arrival and check-in 

When you walk in our doors, you will be welcomed by our friendly receptionists, who can check you in and answer any questions you may have. At this time, you will be asked to fill out relevant paperwork regarding your health and dental history, insurance information, and our financial agreement. Once you’re done with that, enjoy our latest magazines and guest Wi-Fi in our comfortable waiting area.  

To save time, use our online portal and app to make online payments, access appointment details, and fill out forms before your appointment.

Meeting our dental team

You will meet many people during your first dental visit with us. Our dental team comprises dentists, hygienists, dental assistants, an office manager, a patient care coordinator, and an insurance coordinator. We’re all here to make your journey with us a smooth one!

At Hudson Family Dental, we are driven by a commitment to personalized and attentive care. We pride ourselves on being a strong team focused on patient education and providing our patients with the highest levels of dental care. Comfort…personalized attention…, and compassion are what make us a family practice.

3.    The dental exam

Now that you’ve gone through all the preliminary steps, it’s time for the dental examination.

Comprehensive oral exam

First, you will receive a thorough oral exam that includes checking the teeth, bones, and overall health of your mouth and jaw, as well as a periodontal exam to inspect gum health. You will also receive an oral cancer screening. 

X-rays and imaging 

Next, it’s time for X-rays and imaging. This will give us a complete picture of your dental health that we can use as a baseline going forward. We will also do our best to contact your former dentist to obtain past radiographs, but this effort isn’t always fruitful. Be prepared to take new X-rays during your first visit with us. 

 4.    Consultation and discussion

From reviewing our findings to outlining your treatment plan, our comprehensive consultations will give you an idea of your overall oral health and familiarize our team with your needs. At the end of your first visit with the hygienist, the dentist will introduce themselves and review all the diagnostics the hygienist completed during the appointment. During this time, the dentist will show you some photos taken during the appointment to educate you on what is happening.

Dentist at Hudson Family Dental With A Patient

Treatment plan

Your dentist will discuss any recommended treatments or procedures and answer any questions you may have.

Preventive care advice

The dentist will also give you tips on maintaining good oral hygiene and preventive care measures and recommend different products you may find successful.

5.    Professional dental cleaning

The dental cleaning is a vital part of the process. During your cleaning, you can expect to receive: 

  •     Plaque and tartar removal
  •     Polish and shine
  •     Flossing
  •     Fluoride treatment, if applicable

If you have a small child who will soon be coming to us for their first visit, we suggest bringing them with you to your—or an older sibling’s—appointment so they can get a sense of what’s involved and get used to the environment. This will set them up for a positive first visit when it’s their turn.

Benefits of dental cleanings

From brightening your smile to promoting overall health, there are many benefits of dental cleanings. With professional cleanings, you can:

  • Prevent cavities and gum disease
  • Detect dental problems early on
  • Brighten your smile
  • Treat and manage dental problems
  • Improve oral hygiene and health
  • Promote overall health
  • Save money on invasive treatments later on

6.    Patient comfort and anxiety management

A big part of our mission here at Hudson Family Dental is to make patients feel as comfortable as possible during their visit. We do this by getting to know you and building a connection between you, your hygienist, and your dentist. While we do not offer sedation dentistry, we strive to make even the most anxious patients feel at ease in our office.

7.    Financial agreements and insurance

We understand that cost is an important factor in your dentistry experience and want you to know that our practice is committed to transparent pricing and providing cost estimates. We accept many dental health insurance plans, but even the best plans don’t cover everything, which means you are responsible for a part of the cost. Some of our patients have no insurance and pay out of pocket for all services.

Rest assured, we do our best to provide patients with an accurate estimate of their payment portion of the dental visit. However, because we are dealing with insurance companies, please remember that these are only estimates. You may be expected to pay more if your insurance company doesn’t pick up their portion.

Insurance Handling 

To ensure the billing and insurance process goes smoothly, we have a dedicated insurance coordinator who works hard daily to maximize our patients’ benefits. We submit all insurance paperwork for you, which is a unique feature for a practice of our small size.

 8.    Scheduling follow-up visits

Regular check-ups twice a year are essential for maintaining your oral health. At the time of your visit, your hygienist will schedule your next visit in six months, so you don’t have to worry about remembering to call later. Our convenient scheduling makes it easy to book your follow-up visits before you step out the doors. The front desk will schedule any restorative dentistry needs at your check-out time.

9.    Building a long-term relationship with our patients

If there’s one thing Hudson Family Dental is built on, it’s a foundation of trust and exceptional care. We strive to build long-term relationships with our patients throughout your oral care journey. Families…couples…individuals…teens…kids…older adults…seniors: we welcome you all with a warm office setting, quality care, friendly service, and the latest in technology to ensure a lifetime of good oral health.

Schedule your first visit with Hudson Family Dental

We make scheduling your first visit easy. Call us at (978) 562-2782, complete our online form, or visit our office at 414 Main St. in Hudson, MA. We look forward to building a relationship with you!


We offer convenient hours for our patients that extend into the early evening.

Monday: 8:00 am-8:00 pm
Tuesday: 7:00 am-8:00 pm
Wednesday: 7:00 am-8:00 pm
Thursday: 7:00 am-8:00 pm
Friday: 8:00 am-2:00 pm
Saturday: 8:00 am – 12:00 pm **one per month**
Sunday: Closed


FAQS about first dental visits


Q: Do you see children?

A: Yes, we do!


Q: At what age should children be seen?

A: We recommend that children be seen at three and above. If your child is approaching that age, we recommend they first come with a parent or sibling before their appointment so that they know what to expect.


Q: What insurance companies do you in-network with?

A: We accept Delta Dental PPO Premier, Blue Cross Blue Shield, and Cigna.


Q: Do you offer financing?

A: Yes, we do, through CareCredit.


Q: How long does it take to fill out the initial paperwork?

A: We recommend arriving for your first appointment at least 15 minutes before your scheduled visit. This should be sufficient time to fill out paperwork and ask any insurance questions you may have. Arriving early to handle paperwork will prevent a delay in care. Alternatively, you can use our online portal and app to make online payments, access appointment details, and fill out forms before your appointment from the comfort of your home.